Quick Look
Quick Look
Quick Look
Customer Care Experts are available to assist you at the Customer Care window at the Downtown Transit Center on weekdays from 7:30 am - 6:30 pm with limited hours on holidays. The window is not open on weekends.
Customer Care Experts can help you with:
- Trip Planning
- Bus Pass Sales
- Reduced Fare Applications
- EMBARK ID's
- Complaints, Suggestions, and Commendations
- General Service Questions
- Lost and Found
Online
Visit the Help Center to submit comments, concerns and ask questions or download the EMBARK Connect app to submit requests, report issues, or ask questions.
Phone
Call us at 405-235-RIDE (7433). Staff is available Monday - Friday from 7:30 am - 8 pm, and Saturday from 9 am - 5 pm. The call center is closed on Sundays with limited hours on holidays.
TTY - If you utilize a teletypewriter (TTY) or computer equipment with TTY capabilities to place phone calls, you may now dial 711 to reach Relay Oklahoma for free communication assistance with EMBARK. Simply give the Relay Oklahoma operator the EMBARK Customer Relations number (405) 235-7433 or the EMBARK Plus Paratransit Scheduling number (405) 325-5438. The Relay Oklahoma operator will provide communication assistance to you on your TTY device while speaking with EMBARK staff.
EMBARK
Attn: Customer Care
2000 S. May
Oklahoma City, OK 73108