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Rules for Riding


For your safety and comfort, we’ve created the Code of Conduct Policy. This policy applies to activities taking place in EMBARK transit vehicles, parking garages and lots, bus shelters, transit centers and mini-hubs, as well as administrative offices and facilities.

Below are some common sense guidelines, roles of the rider and operator, and a summary of what you can bring on transit vehicles.

*The Rules for Riding graphic above is not all-inclusive. A full list of violations is detailed in our Rider Conduct Policy.

The Role of the Rider

Please be respectful to other riders, follow common sense rules, and listen to transit professionals.

The best way to be prepared for what to expect is learning How to Ride.

Anyone in violation of the actions below may be asked to leave the EMBARK vehicle or facility, and risk suspension of their privileges to use EMBARK transit services and the ability to enter transit property.

Closeup of a EMBARK Transit professional wearing a face shield and driving inside a fixed-route bus.

The Role of the Bus Operator

Our bus operators are focused on one main goal: operating the bus safely.

If an issue arises during your trip, the bus operator will decide how to address it with minimal delays and inconvenience.

See our Safety & Security page for information on reporting suspicious behavior.

What items can I bring onboard?

  • Food & Drinks: Allowed in closed containers. No open alcohol.
  • Grocery Carts: Two-wheeled carts are permitted.
  • Luggage/Bags: Bring up to four grocery-size bags if they fit in your space.
  • Mobility Devices: Wheelchairs and scooters up to 30”x48” and 800 lbs are welcome.
  • Pets: Must be in a hard-sided, ventilated carrier. Service animals are always welcome.
  • Strollers: Only single, umbrella-style strollers that can be folded are permitted.
  • Bikes: All EMBARK buses are equipped with a bike rack on the front. Learn how to Bike & Ride here.

Remember: Take all of your belongings when you deboard and use dedicated trash receptacles.


Lost and Found

  • EMBARK is not responsible for lost or stolen items.;
  • It will take approximately 24-hours for lost and found items to be processed.
  • Due to public health and safety, all clothing items will be disposed of immediately.
  • Call 405-235-RIDE (7433) or visit the downtown Transit Center for more info.

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